PRIVACY POLICY

Last updated 23 May 2025

Effective date: This Policy applies to anyone (“Users”) who accesses any web property owned by JCK Records LLC (“JCK,” “we,” “our,” “us”), including jckrecordlabel.com; stageclimb.jckrecordlabel.com; portal.stageclimb.jckrecordlabel.com; and any vanity sub-domain under u.stageclimb.jckrecordlabel.com.

1. Who We Are

JCK Records LLC

Scottsdale, AZ, USA

Email: [email protected]

Phone / WhatsApp: +1 787-592-2111

2. Scope

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you apply to or participate in StageClimb™ or otherwise interact with our websites, communities, products, or advertising.

3. Categories of Personal Information We Collect

Identifiers: name, stage name, postal address, email, telephone, user IDs

Personal records: city, country, social-media handles, referral code

Commercial information: merchandise or NFT purchases, royalty data

Device and usage data: IP address, browser type, referrer, page views, pixel events

Audio/visual content: demo recordings, photos, livestream footage

Inferences: engagement score, portal points, likelihood of Level-2 selection

Sensitive data (for example Social Security Numbers) is collected only when required for tax or royalty payments.

4. Sources of Collection

• Directly from Users via web forms, Discord, WhatsApp, or email

• Automatically through cookies, pixels, and analytics tools

• Publicly available data (e.g., Spotify or Instagram statistics) pulled after you provide a link or handle

5. Purposes of Processing

• Evaluate demo submissions and manage StageClimb cohorts

• Provide educational resources, mentorship, and portal services

• Operate referral and ambassador reward programs

• Process orders and royalties

• Send transactional and marketing communications (email, SMS, WhatsApp)

• Conduct analytics, advertising, and retargeting

• Maintain security and prevent fraud

• Satisfy legal and tax obligations

6. Cookies and Tracking Technologies

We use session cookies, Google Analytics 4, Meta Pixel, TikTok Pixel, Hotjar, and similar tools for site functionality, analytics, and advertising. EU/UK visitors will see a cookie banner that allows consent or rejection of non-essential cookies.

7. Disclosure of Personal Information

We disclose information only to:

• Service providers (hosting, CRM, payment processors, email/SMS gateways)

• Advertising partners (Meta, TikTok, Google) via hashed identifiers and pixel events

• Mentors and producers who sign nondisclosure agreements

• Legal or governmental authorities when required

• Successor entities in the event of a merger or acquisition

We do not sell personal information for monetary consideration. California users may opt out of “sharing” for cross-context behavioural advertising.

8. International Transfers

Data is stored in the United States. Where EU or UK data is transferred, we rely on Standard Contractual Clauses and supplementary safeguards, or obtain your explicit consent.

9. Data Retention

Application records are kept for three (3) years from last activity. Unselected demos are deleted after twelve (12) months. Financial and royalty records are retained for seven (7) years. Analytics cookies are retained for up to fourteen (14) months.

10. Your Rights and Choices

United States residents (California, Virginia, Colorado, Connecticut, Utah) may request to access, delete, correct, or opt out of sharing of personal information by emailing [email protected] or calling +1 787-592-2111.

EU/EEA and UK residents may request access, rectification, erasure, restriction, portability, or objection by emailing [email protected].

Marketing opt-out: click “Unsubscribe” in any email or reply STOP to SMS or WhatsApp.

11. Security

We use TLS encryption, multi-factor authentication, regular vulnerability scans, and role-based access controls. No method of transmission is completely secure; you submit information at your own risk.

12. DMCA Notices

Copyright owners may send takedown notices to [email protected] with “DMCA Notice” in the subject line. We will act in accordance with 17 U.S.C. §512.

13. Governing Law and Dispute Resolution

This Policy is governed by the laws of the State of Arizona, USA. Any dispute not informally resolved shall be decided by binding arbitration in Maricopa County, Arizona under AAA Commercial Rules. Judgment on any award may be entered in a competent court.

14. Updates to This Policy

We may modify this Policy at any time. Changes take effect on the “Last updated” date. Material changes will be announced by email or prominent notice. Continued use of our Sites constitutes acceptance of the revised Policy.

Contact [email protected] with any questions or requests.